Emergency services have a new emergency call button, offering an immediate alert that will tell you the emergency is a serious one.
The new service will be available for use by people calling for medical help, or for emergencies, at all hours, from 9.00am-6.00pm, and will not affect the use of ambulance services.
The Department of Health says the new call button will not only allow people to quickly identify emergencies, but also make it easier to access help, including emergency department care.
The Government said the new emergency service will ensure that people can call for help when there are no other options.
A Department of Communications spokesperson said the department has not yet been contacted by anyone who has requested the new service.
The announcement comes after a number of new guidelines were released to help the public with the care of their pets.
The guidelines set out guidelines for how pets are to be treated in the home, and how they are to have access to a safe environment.
These guidelines are a direct result of a consultation the Government carried out with the pet community last year.
“This is a first step in making sure that the National Emergency Service is working in a way that meets the needs of pet owners and carers, as well as the wider community,” Health Minister Jill Hennessy said.
“The National Emergency Services will continue to work with the public, as they have always done, to ensure pets are safe and secure in their homes.”
Dr Nick Dornan, a veterinary psychologist, said it was not unusual for pets to experience stress in the aftermath of an emergency.
“If they feel that there is a danger, they can take a little bit of a walk around the house to let them know that there’s a threat, so they know that they’re being watched,” he said.
But Dr Dornas warning about stress was not a new phenomenon.
“We’ve seen pets go into shock after an accident, but it’s a very different thing,” Dr Dornson said.
“The stress level for a pet, a dog, is usually low, and if it’s going to be around an elderly person, that could be quite stressful.”
Dr Dornanas dog was an Australian Cattle Dog who had suffered a broken leg and several fractures when the crash occurred.
Dr Dornsan said he thought the guidelines were a good start, but he had concerns about the future of the service.
“I think it’s really important that the emergency service is staffed and staffed appropriately, because the public want to be able to make emergency calls, and we need to make sure that we do everything we can to keep them safe and well cared for,” he told News.au.
“But it’s also important that we also make sure we’re staffed appropriately for the people that call us.”
Dr Hennessys Department of Emergency Medicine is advising people to ensure their pets are well cared by following the guidelines.
“For the people who are calling for help, they need to know that their pets can be safely left unattended, that they need help with their daily activities and that they can get the assistance they need when they need it,” Dr Hennessies spokesperson said.